Came here for a friends birthday with a party of about 12. I thought it was an okay looking place and definitely clean. I thought the service was good.
The reason for the low score is that in my opinion the food was nowhere worth the cost, simple as that it didn't blow me away and I didn't feel the value was anywhere close to what it should have been. I didn't know this place won awards for their burger but I didn't finish mine but that was more about the mayo like sauce and I don't like mayo.
I would never come back or recommend P&L to a friend but service was good so 2 stars.