Came to visit from out of state. I am a hookah fanatic and have been to many hookah bars/lounges. We had a party of three (cover charge $7 each) we sat on the outside patio and waited for 20 minutes to be greeted. The server couldn't believe that we weren't helped, took our order and told us that she would see if there were any available hookahs that were clean since they were busy and that she would be right back to let us know. She also told us that the wait for a hookah would be 30 mins max. We said that was fine and she told us she'd be right back to let us know about the availability...We waited for 40 minutes without seeing her or being helped by anyone else. Granted we visited on a Friday night , it took us an hour and a half to get our money back that we payed for our cover charge. The only thing the manager did was hand us our money and say "sorry for the inconvenience" ....I don't ever take time out of my life to write Yelp reviews.... but I definitely wasted my Friday night here and was really disappointed. Don't want the same to happen to you.