I've never been to this hospital but working in the medical field I deal with their staff often. They are always rude and short with you. They often seem scattered and unorganized...they will put you on hold with out saying a word, and the operator does not have a list of hospital staff or a hospital directory so they are unable to perform the transfer duty they are there to perform in the first place. Even if you give the operator the name of the person/employee you are looking for they have no way of transfer. I personally thought that's what an operator does. She will also aggressively tell you how it's your problem and there's nothing she can do for you then transfer toy to the wrong place just to get you out of her hair. I would never go here based on the interaction with current staff. What poor customer service.