I'm giving them 2 stars only because my dog was clean. I had a really bad experience here. One of the ladies was completely rude to me and seemed to have no patience for my German shepherd. I could tell she just wanted me to take my dog and leave. I was not greeted or told good bye or thank you or anything. She told me I had an aggressive dog... When I dont. I know a lot of dog owners say that but my dog literally licks every dog and person. She has a bark sometimes but that's any dog. She never shows teeth or aggressiveness. Not happy with this place at all