I will start by saying I came by request of my wife who is a celiac, so her input will also be noted. The decor is vibrant but the same, unfortunately, cannot be said for the staff. Upon walking in and saying hello to one of the employees we were met with a look of confusion. Ordering was a rather erratic process with the cashier jumping between the grilled cheese press and the register for each individual order. That is not to say, however, that he was unpleasant; just rather disconnected. I do not have a gluten-free diet so I have not quite adjusted to the flavours and textures of most of those products. I ordered the classic grilled cheese and upon arrival it looked fantastic! Unfortunately I just couldn't get into the bread, it was a bit like cardboard, the cheese was a completely different story; melty rich and delicious. My wife seemed very happy with hers (she ordered the bacon grilled cheese) and tried a bit of mine. As this visit was mostly for her I asked if she'd want to go back again, she said it wasn't bad but wouldn't want to go out of our way to go back.