I took my french bulldog here for the first time recently because I felt it would be nice to splurge a little bit and allow him to be pampered. Over the initial phone call I was assured it would be fine to drop him off in the morning before work around 8am and pick him up around 6pm. I chose Monday as it was their slowest day and I didn't want my dog to be overwhelmed with too much activity. I was hesitant about the long day but I was told he would be taken out for potty breaks.
I picked him up and they charged $45 + tax although I feel like they originally quoted $40 for a standard dog bath. When we arrived home I was surprised that his collar was not adjusted to fit properly and felt that should have been checked before I had walked out of the shop. Also when we arrived home he made a beeline for his water bowl which made me very skeptical towards the quality of care at the spaw boutique. Was he deprived of water all day? Should I have specified that request instead of assuming that water would be provided?
Nonetheless he smelled good after the bath although the nail clipping seemed minimal. There was also a sense of unprofessionalism as I overheard an employee ranting to a client about her employer. I wasn't trying to eavesdrop as this conversation occurred directly in the front entry which is beside the main cash.
Overall it was not a good experience and I would most likely look to another salon for the next time I decide to pamper my dog.