Walked into the sales office and the only salesman was sitting on his phone with his feet propped up on the desk. I asked him about the service department and he directed me towards the Volkswagen service department. I came in to purchase a battery for my Maserati which was quoted hire for the battery plus labor then Maserati in Scottsdale Who I work with. The customer service here was also very poor as nobody was very welcoming when I walked in and it felt like I disrupted the employees talking when I walked in. Additionally I asked the girl who was the cashier about their pricing and why it was a bit high. She walked away to go run my credit card but I assumed it was to get me an answer, but it wasn't. She never acknowledged my statement and ran my credit card and asked me to sign. Overall very disappointed with my first experience here and I am glad to say it will be my last