This is a must read This place Sucks!
If there were a zero rating it would be deserving. My Roommate and I were greeted at the door with an employee named Griffin. Introductions were in order we sat down and at this point I just wanted to take a look at the gym to see what was available. Griffin was not having it! He ignored my request and wanted to continue with my goals. Told him I just wanted to do cardio and to lose weight. I asked to see the gym before we discussed prices so I have a better idea what I was looking at. Griffin was not having it. "I want to get to know you" I asked" Can you get to know me after the tour?" Griffin was not having it. I told him you are not listening to your guest or your customer. He did not care and still wanted to continue with his scripted speech and still wanted to still get to know me. It was not until I stood up ready to leave that he said OK you can go ahead and take a look yourself. I went on a tour of the gym myself and roommate with no help from Griffen. Came back and he wanted to know our height and weight and we just wanted to know more about prices. Finally having enough I got up to leave because he wanted to do what he wanted ,and not the request of his guest. My roommate stayed behind and thanked him for his time. I waited in the lobby having lost patients with Griffin when Griffen said to my roommate. "He is pretty hostile, referring to me " and asked "ARE YOU GUYS GAY?" I could not believe anyone would say such a thing and to make such a remark. I told Griffin he had not heard the last of this and was going to contact the manager.(Nick by the way) I am wondering what manager would ever have anyone representing his gym in such an unprofessional manner. This guy was not cut out for a customer service position at all. It would be a cold day in hell before I recommend this place.