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  • So my girl and I stopped by Thai Express on a Sunday. As we were the only ones there I suppose it had just opened for the day. The gentlemen who took our order did everything you would want someone to do. He welcomed us, made eye contact and smiled, we were in for a treat. Our order was an egg roll, a spring roll and two entrees. Here's where it all went wrong. We take our seats which were 4 tables away from the counter. The first item ready was one of the entrees, a lady puts it up on the counter and calls to us. Between us and the counter are two employees. One was a tall silver haired bespectacled guy and and the other an asian guy. They are literally 3 feet from the counter. The asian guy looked at the food, glances at my girl, and then turns back to the food. If he thought about bringing it to us he dismissed it immediately . I am guessing he is a chef as he had that holier than thou air about him. As my girl approached the counter to pick up one entree she had to walk between the two Thai Express employees. My girl returns and a few minutes later the second entree was put on the counter and I went to fetch it and again, had to walk between the two guys wearing Thai Express shirts. I get back to the table, minutes later the spring roll comes up, I go get it and for the egg roll the guy who took our order brought it to us. I will not applaud the system for how the food comes out as it is all over the place. I will just say it is not how I dine. I have nothing bad to say about the food but it was not amazing nor was the visit. How do I put this, what were you thinking? Taking care of the guest is everyone's job, you actually stood there and refused even the simplist of tasks. In closing, there are many Thai choices in Henderson,I will not make mine Thai Express, good day.
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