| rev:text
| - I want to really like this place, I do and the food is pretty good, when it finally arrives. But man they need to get a better training system in place.
Had dinner solo on 8.10 and sat down outside with no one else around. While inside speaking with the hostess I noticed cash or check, no problem..I walked across the street and paid my 1.50 to get some cash. No big deal.
I had the wings, pretty good, the sauces they brought out made them much better and a lemonade, also pretty good. After this, everything slowed down and the place started to get busy. I ordered the pork w/ beans and rice. After multiple apologies from the server and me saying it is ok, i'm not in a hurry and listening to the other server explain to other guests about a wedding and a food donation, then a big spill in the kitchen, I was growing tired of excuses. I get it, you're busy. Now lets get it done.
Finally, after a solid wait, my food showed up, still no problem from me. The beans were the best thing on the plate. The sauces again made the pork much better. The salad was tasty but done with iceberg lettuce. The waitress asked if I wanted dessert and I said probably not and to please bring the check as I was stuffed.
A few mins later I decided to have a Costa Rican Coffee. This was the kiss of death. It took 10+ mins for the coffee and it was very milky and very sweet. To be fair, I didn't know what i was getting, but was picturing something similar to a cuban. Perhaps this is the way it is supposed to be but I didn't taste any coffee and it was incredibly sweet.
Here is where I finally lost patience. I put $40 cash in on a $31 check and the waitress asked if I wanted change. I get you're busy and yes I too have spent time waiting tables. A statement if you are fishing for the "do you want change answer" is I'll be right back with your change.
My change comes back and I am 1/2 way done my coffee and the waitress says, "not to rush you but there are two folks waiting on this table". Really? Really?! I've been waiting for how long on coffee and a check and now you are rushing me? I've been patient as I've waited and listen to you apologize over and over again for being slow, and now you want me out of here? Instead of leaving $7 for the tip, which is over 20% I leave $6.
I don't like writing a bad review on a local joint, I don't. But if you read the reviews the feelings are that the service is poor and the food is ok and the prices are high. The service was poor, the food was good to pretty good and the prices were a touch high but not to bad. Poor service is a reflection of leadership and training. If mediocrity is ok for you, then fine, but if you want to excel, then someone needs to lead this crew.
As for the food, the sauces made it. Maybe I'll go again, but it won't be anytime soon.
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