While not the greatest selection overall (because they seem to carry a little bit of everything) all items are competitively priced, even for a small business. They also offer daily specials and calendars placed at many convenient places to keep every shopper informed. For someone who has more than a few different types of pets in their household, the variety of merchandise they offer has been extremely convenient.They have a decent selection of freshwater fish and what in my experience has been some of the best prices in town. Only one other establishment has been competitive. All their employees have treated me with kindness and genuinely seem to enjoy their job. They also have been helpful but do not hover like some. All in all my favorite local pet store that deals in all animals.
*update*
Their fish tanks were over-crowded and I counted. I less than five dead fish scattered throughout. Still good prices on their stock, but most look unhealthy due to severe overcrowding and general tank maintenance. Anything purchased should go into quarantine for five days just to make sure of the safety for your other fish.
The employee needed to fetch someone else to aid me in getting my fish and the one that assisted me in doing so had a difficult time catching anything.
When I entered the store there were at least five employees handing out behind the counter socializing amongst themselves. That is neither here nor there, because they could have been having a team meeting of some kind.
Overall they were polite but not warm, and seemed very inexperienced.