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  • I've lived in Shadyside for about ten months now. This place had become my go-to. The pizza is still good, no question. But, I'm still struggling with simple things here. I order the same salad, EVERYTIME! Mediterranean, add chicken, no cruton. NO CRUTON! I'm guessing out of twenty (at least), I've not had cruton 3 times. The menu says the salad comes with cruton, but their computer screen doesn't show cruton as an option to subtract. They've showed it to me. But the food prep area has cruton on the guide. Again, I've been shown. I just don't like crunchy then soggy bread chunks on salad. Sorry... This last time I kinda lost it and called them out on fb. I was immediately called to remedy the issue with free everything. That's not how I roll, though. I don't want free food for their constant mistake. I usually eat half the salad with dinner and take the other half for lunch. Hence the now gross af soggy bread all through my salad. Also, I ask for an extra side of sauce to dunk my crust in. Every time I order pizza. I have received the extra sauce 4 times in 22. Yes, at this point I'm counting. To their credit, after multiple text exchanges with the "manager". Which in itself was weird that they would think it ok to randomly send me a message just because they have my phone number on file. I have a credit of my purchase cost under my phone number. But am wary to use due to possible retribution.
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