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| - Don't go here. Ever. Seriously. Don't do it.
I went in November i was getting the oil changed in my girlfriends car there because i had a coupon for an oil change, and we were about to go to California to visit my family. After waiting apx 3 hours in their store, seriously it took them 3 hours to change my oil while i waited in their waiting room... three hours, 11am-2pm... for real, not making that up... i FINALLY get my car back and am anxious to go pick up my girlfriend from work so we can leave, I jump in the car and take off down the road... well, kind of, as i turn out of their parking lot the car makes an uncharacteristic "clunk" I think maybe some luggage in the back fell over, as I began to drive down the road the car is seeming to lurch to the left and right... and the steering wheel feels loose... i think the wheels are falling off, i pull into the gas station and and what do i find out? The LUG NUTS ARE NOT ON!! For reals?!? my tires are not connected to my car!
I was pissed to say the least, this could have killed my girlfriend if she had gone on her on and just jumped on the freeway! what do they say when I go back!?! "sorry" they don't refund my oil change, they give me a coupon book for like 6 free oil changes... great, so I just kinda roll with it... everyone makes mistakes right? (ya this one could have killed someone)
So, today i went back to use one of my free oil changes... fool me once shame on you, fool me twice: 11:45 i drop my car off to get a SIMPLE oil change, Lord knows I'm not going to wait there for it, so my coworker and I head off to a lunch meeting. I hope that they will be done by the time i finish the meeting. The meeting ends apx 1... no phone call... go back to work and am slammed the rest of the day then at 5:30 i get a phone call from someone there asking if i plan on picking up my car that day? Yes it's my only car... they inform me i have 20 minuets to get there and pick up my car... at this point of the day i'm the only person in my office... so i have 20 minuets to walk 2 miles (thank God I didn't work farther away), the guy who called me didn't seem to be to concerned for me, he was going home at 6...
Seriously, i wouldn't even recomend going here for a FREE oil change... shame on me.
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