New to town I found Melissa through all her great reviews online. True to what everyone said she was really nice. She instantly put me at ease and talked me through some of the most painful parts. I like how she uses hard wax in the most sensitive areas. It definitely hurts less than strip wax. The only thing that I wasn't super happy about were the prices. I'm not sure what the prices are at other places but her prices were higher than I'm used to (and I've lived in LA and Seattle). Other than that I'd definitely recommend her. She definitely provides top notch service!