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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-10-04 00:00:00 (xsd:dateTime)
itemReviewed	Chart House
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Let me preface this review by saying that I don't think this was our servers fault entirely, but everything that could have possibly been wrong with a dining experience happened at this place. I have never been to another Chart House location but I have been to other Landry's restaurants with mixed results. This place however was one of the worst experiences I've had in a long time. My girlfriend and I came here because it was down the road from the hotel we're staying at and they offer 1000 point reservations on Open Table. We had reservations at 8:45 at night so I guess maybe they were wrapping up for the night but for the prices they charge I would expect the same level of service anytime they are open. We were seated and our server Joe took our orders promptly. We both ordered dirty gin martinis and bread was brought out promptly afterwards. We also ordered oysters when we place our drink orders. After a good 10 minutes we got our oysters which is reasonable for an appetizer order, but still no drinks. After eating all of our bread and starting to eat our oysters we were still left without our drink orders. Finally after I would say was 15 to 20 minutes we received our drinks. I ordered my martini with blue cheese stuffed olives which weren't available at the time so he brought out regular olives until they could be made which was fine. However he made my martini completely different from the other martini (it was made "perfect" which i guess is equals part gin and vermouth). He did ask if I wanted it remade and I said I would give it a try since I didn't know how long it would be until I received another drink. During this time it looked like he was the only server left on with 4 tables left to serve so I am not sure if this was the servers fault or the bartenders in regards to how long it took get my drink but that long of wait and to have it come out wrong is inexcusable. And that was just the drinks. We place our orders for dinner and I ordered the large cut of the prime rib and the salad bar while my girlfriend ordered a side caeser salad and an appetizer. I went and had the salad bar which was actually pretty descent. I would even go as far as saying the salad bar was the highlight of the meal but I can get that at golden corral. I proceeded to eat my salad since at this point we probably there for 30 minutes and at that point only had just received our drinks and had bread and oysters. I finished my salad bar plate and my girlfriend had to wait another 10 minutes before receiving her salad. The entire timing of how they brought our food was pretty poor overall. After finishing our salads, they brought out our entrees. I ordered the 18oz prime rib medium rare and my girlfriend ordered an appetizer that had raw ahi tuna and tuna tartare. Her food actually looked somewhat appetizing and was somewhat tasty. My prime rib however was nowhere remotely close to be cooked medium rare. I understand I ordered a large cut of prime rib but it was brought out almost 90% well done through out. I'm not sure if at the time of plating it was cooked like that or it had sat there for a while and thats why it was so well done but it no way is it ever acceptable to bring out a cut of meat so far from what you ordered. It would be one thing if maybe it was medium or medium well but this was definitely well done. At this point I almost was going to tell the server to not even bother to bring me another one because again I had no idea how long it would take to receive my food again. I brought it to the attention of my server and he assured me it shouldn't take very long since it was medium rare. It was brought out shortly after and the prime rib was close to medium rare. It was OKAY. Nothing to write home about. In the end we received our bill which was $128, which would be just fine for a descent meal somewhere but for our experience was not even remotely worth the money. Our server was nice enough but i think he just didn't have support from managers, bartenders, or the kitchen. Overall I would say this was one of the poorest restaurant experiences I've had in a while. I would say avoid this place like the plague. Too bad because it is convenient location with a good atmosphere.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Shawn

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