I've had several terrible experiences with appliance repair companies. It is refreshing to finally find an appliance repair company that I can trust to do the job right the first time and who charges an honest price. Early Bird was recommended to me by my home warranty company which made it very convenient to arrange and not have to deal with the financial headaches of having to pay upfront and getting reimbursed months later. Chip was very knowledgeable. Found the problem and fixed my washer the same day I called. Very dependable. Will call Early Bird again next time I have appliance trouble.