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| - We came in at around noon on Tuesday June 21st, and Amanda the Cashier was great. Super nice and friendly!
We came for a chocolate ringed, rainbow sprinkled cone with vanilla ice cream on the cone for my toddler. Amanda the cashier took our order great, and was very nice. I heard her pass on our order correctly, but a plain cone with chocolate sprinkles on the ice cream was accidentally made. Everything ended up being great, because Gina and Amanda told us to keep that cone too, while the new one was made correctly. I really appreciated that. They were so nice and helpful, and didn't hesitate to fix the accidental mix up. Thank you Amanda & Gina.
Funny thing... The Rainbow Sprinkle cone was ordered for my 3yr old, and I did not order one for my 1.5yr old, because he's too little for that much sugar. Since we now had 2 cones, I let my 1.5yr old have the accidental chocolate sprinkle cone. Anywho, he went to take his first bite and turned it on its side to get the chocolate part 1st. Well... the whole ice cream fell onto his lap, and he was left with just the cone in his hand, haha. I picked the ball of ice cream and asked the coffee barista, so that he can just eat the ice cream out of a cup with a spoon. She was so nice and offered us another cone. Haha, we kindly denied because we already had 1 free cone, and didn't think 2 free cones were necessary, lol. Thank you everyone at the Nook Express for your kindness.
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