I've been putting off changing my name with the DMV because my last visit (to a different location) was a total freaking nightmare. Maybe the bar was set too low, but I was thrilled with my quick and painless visit to this office this morning. I arrived around 11:30 on a Thursday before a holiday weekend.
The office is bright (thanks to all the windows on the front wall) and seems clean. The staff I encountered were friendly and helpful. They've got a pretty efficient and easy-to-understand system for assigning numbers and calling numbers to the various terminals.
My heart sank when I realized I didn't have enough cash to cover the cost (the price went up from $10 to $13 since I had last checked), but then I found out they now accept debit and credit cards. Easy! I also updated my voter registration while I was there.
I planned on taking a (very) long lunch to take care of this, but I was back at my desk (in the Ballantyne Corporate Park) about an hour after leaving--and that includes a quick stop into Rite-Aid!
I even like the new photo they took. Maybe I fell into an alternate reality? If so, disregard this review.