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| - I've been here several times now. The first time I came was just to look at some bikes after getting completely blown off by the Vegas Harley dealership on Rainbow and ignored. Everyone was polite, helpful, answered my questions, and generally gave me a good feeling about the place. That was back in March of this year. I got an email the other day for a special zero % financing deal for 2014 models and older, so I called in to see if they would apply this to the Gunner, the model I had been looking for, even though it's 2015. I was told on the phone that this would be no problem, and when could I come in. After driving there, I'm given the old bait and switch and told that the financing deal doesn't apply to the Gunner after all. I had mentioned that I'd been battling between the Judge and the Gunner, so I'm shown the Judge, sit on it, and the salesman tells me that it's 1k off PLUS zero % financing for 5 years PLUS a 5 year warranty. Add my 1k veteran discount to that and it's a deal too good to pass up. I pick a couple add on's I want put on the bike, do the credit check paperwork, and end up sitting in the office to sign my final papers. So the bike, as it had been explained to me initially, should have been $11,999, plus whatever extras I put on, which was about $1500 bucks worth. The paperwork in front of me says 21k. Now some of this is due to my own naivete I admit, not realizing I'd be charged fees for the dealer putting the bike together or installation of the extras I wanted. My assumption was that since I was buying there then whatever I wanted put on there, labor would be included. I'm not dinging them for that at all. But the guy who did the signing did inform me that it was 1k off the bike OR zero percent financing for 5 years, not both. Now I've been baited and switched and directly lied to. Whether this was intentional or due to ignorance on the salesman's part I'm not sure, nor do I particularly care. It pissed me off. Then there's a $2500 fee in there for a 3 year warranty. I ask some questions, and I'm still not clear on what all it covers. I never got a printed list or anything like that to show me. I wasn't asked about it, it wasn't explained before, it was just there in the total. I feel that was a bit unethical. I start getting a bad feeling, worse than I already had about dealing with these guys in the future after I've made the purchase if that's how business is done. So I decide I want to think things over, consider my options, and make a decision after taking the time to properly evaluate everything. The guy doing the signing asks if there's anything he can do, he was obviously disappointed but was still polite and courteous. He offered to buy some of my gear, helmet, gloves, jacket, in order to get the sale. I told him I'd take a look at the place he recommended I go to because the stock in this office is limited. I did, and back home I went. Now, two days straight, I've been called by the salesman asking me to buy the bike. I spoke to him today, and told him I'm thinking about it, I need time to consider everything, I'm shopping for insurance, looking for basic rider courses ( I haven't done that yet ), and that sort of thing. Today is Saturday, the dealership is closed on Sunday. He asks if I can come in Monday and buy it. Now this is the same guy who, intentionally or not, gave me a bait and switch and then either lied or was misinformed about the total deal I'd be getting. Now after explaining that I wanted to think about it, I'm getting pushed hard to buy. I am sure that I will go to another dealership after this and give someone else my money. Sorry guys, I hate writing poor reviews about businesses, but I hate having bad experiences as well. I left out names because if anyone from the dealership reads this, you'll know who I am and you'll know who dealt with me. No need for me to put that up where everyone else can see.
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