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| - The owner/manager that runs this place gives the worst customer service and acts like she doesn't want your business. I went there to buy pupusas at 9:30 pm. The restaurant closes at 10p. When I ordered my food, I initially ordered 3 pupusas and side of chips to go. I had a friend with me and she wanted to try one, so I told the waitress if one of the pupusas could be served for here because my friend and I wanted to split it. (When she 1st wrote down my order she didn't hesitate to point out that they are about to close and that I have to hurry up with my order- as if It was inconvenient for coming in at that time to spend money in their business). So when I asked her to make one of the pupusas for here, she said we are not serving any food for here, the open sign is now off and we close at 10 and we still have to mop and we leave at 10pm. There was a lady that butted in and started reiterating the same thing the waitress was telling me and I asked for the manager, she replied "yo soy la manager". I looked at here and was stunned that a manager would treat customers like that. I said this is the 2nd time I come in here and both times I have been made to feel rushed and almost as if I am being kicked out. She said "we are not kicking you out". Anyway, after arguing back and forth for about 2 minutes with this lady, I sat down. I was talking to my friend and I made the decision to ask for a refund and leave. I asked her for my money back and the manager said "we can't give you your money back" and I said "yes you can and you need to give it to me now. " I don't want to eat here, I will never be coming back. She told me "you can go ahead and ask the bank for your money back" and I said "no, you're going to give my back and that's it." Finally she told one of the waitresses, "daselo". Before she told the waitress to give it to me, I asked her that I wanted to speak to the owner and she replied "Yo soy la dueña". I was even more shocked that this person would treat customers in this manner and make them feel so un welcomed. They gave me my money and I left. I will never be going back to this restaurant. They don't want my business because they want to clock out right 10p, them I'll take my business elsewhere. If you want to leave at 10p on the dot, then close at 9p. You can't start closing an hour before closing and expect customers to know you don't like sit down orders 30 minutes before the restaurant actually closes. I've seen restaurants that allow ppl to finish their meal, even after closing. Plus it was only one damn pupusa that I was gonna share with my friend. We could've definitely eaten that in the 30 minutes left before they closed. I wouldn't even give it one star, but I can't post the reviewing out putting one and I have never taken the time to write reviews for any restaurant I have ever been in, but this was enough for me to actually spend 10 minutes out my time to let everyone know this place has the worst customer service.
Horrible!!!
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