I went in just to get a gel manicure for summer because I was running low on time. I asked how much they were and the front desk woman told me $25. Reasonable.i wanted one regular gel polish that was gold glitter and the rest pink. The guy who did my nails never told me his name sadly, but he suggested I get "rockstar" which is a gel like glitter but not from the bottle I chose. $5 upcharge. I said no thank you, I'll stick to this one. He began to apply the polish then whipped out that same rockstar and began applying it to my ring fingers. I said nothing figuring this was the protocol. During the mani, he was on the phone with his Bluetooth around his neck and constantly on the phone they had at the salon. Made no conversation with me. At the end, he handed me a white slip and told me to take it up front. He wrote $30 I asked why and he said because of the "rockstar" paint. I was baffled. I didn't ask for that yet he didn't listen and proceeded to charge me for it. I was so upset because I felt like he just ignored everything I said and charged me for more than I was expecting. (We all have budgets)
I said whatever and I paid the $30.
I definitely won't be coming back to this salon and I highly recommend you voice EXACTLY what you want from the getco. And throughout the process since they clearly don't listen to their customers.