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| - This is more a review of cabs, than Uber. It's like when you've been eating Hershey Chocolate all your life, and then you get a chance to try Lindt. It's like, OHHHH wait Hershey chocolate is shit! You sort of realize, but you don't fully realize....
I was a big defender of cabs. I was like, it's so easy to just flag one down! And who wants to be in the back seat of a stranger's car, that's so creeeeepy!
But then, you start to think -- instead of improving their services, why are cabbies just trying to get Uber to abide by their rules? They should be thinking, isn't it weird that people are willing to jump into unlicensed, unmarked cars versus taking a cab? Because if cabs stepped up their game - if this made them become friendlier, more efficient, have better route knowledge, have GPSes, clean their backseats - then I'd go back to them in a second. Hell, carry some bottled water or gum or something and I'm sure people would come back to you! But you just whine. You just whine and whine and whine. And I've taken three cabs in the past 3 months since I've started using Uber. And they've all been terrible experiences, where the driver takes a shitty route, is too slow, won't listen to my route suggestions, and does dangerous and stupid driving.
Is Uber unsafe? I feel more safe in an Uber ride than in a Taxi. There's a record of me ordering the car, and if someone else orders me a car, they can watch the route I'm on home. Since you get to rate the driver at the end, you do get to actually give feedback about your experience (so far I've never had a bad experience, so I've had nothing to really comment on). When you flag a cab and jump in, there's no record of you ever getting into that car -- the other day I was in a cab, and the cabbie said he wasn't even the driver, he was just taking over for his brother-in-law because he was away. We've all been there - cabbies no longer show their photo ID/license, and you have no idea who it is driving you around.
Some additional comments: if your ride is surging, wait a few minutes and try again - don't accept over 1.6 surge charge. The tracking system is basically crap, so don't really go by where it says the car is in relation to you. Would be SO MUCH MORE HELPFUL if it told you the colour of the car -- "honda civic" isn't helpful!! Especially when you don't know cars, it'll say a car to me and I'll have NO idea what I'm looking for -- keep in mind driver's dont have your picture! so they dont know what you look like!
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