Came today (Sunday) with my family, there were 12 of us. Literally no one was in there besides the staff and they still took a little while before they got everything together and sat us down. When we sat down, we all noticed our forks and knives were pretty dirty. My 11 year old asked for new utensils and the guy was being a bit snarky and said he would bring us new ones. Bringing us new ones didn't help half of us bc they were still frickn dirty. Then our waitress was super clumsy dropping menus and whatever else was ever in her hand while she was serving us and forgetting drinks. Only one of us in our party got a refill on soda. The food was subpar as well. The women's bathroom was decent and mostly clean, according to the gentlemen in my party the men's bathroom was a disgusting mess. I am not at all impressed with the service, cleanliness, or quality of food at this location. I went to the location in the Plaza Hotel and enjoyed myself...maybe I'll go back there before I write this place off completely.