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  • Avoid this store at all costs. Go to the North Olmsted store. This is a third party store and they are deceptive and manipulative. We went in November to upgrade our phones to the iPhone 6. We found a plan that works and as we were about to check out, the guy who was waiting on us, who turns out to be the manager, told us we "had" to take a device for a home phone. We told him we didn't want it several times. He said it was free. Long story short, it wasn't free at all. Every attempt to contact the manager was futile. He ignored our requests to call us. He said he would contact us and he didn't. We still have this line on our account and we had to contact the Better Business Bureau and Sprint customer service many times. DO NOT GO TO THIS THIRD PARTY STORE.
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