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| - I'm super disappointed by this place. I go to Side Door Corner Store (owned by the same people and share a kitchen) and love it. I've been meaning to try Uncle Sal's because I always hear great things about their food.
I came here last night for dinner with a group of girls and it's obvious we were out of place - everyone in the joint belonged in the geriatric department...not that I'm hating on it. Great food is great food and I don't care who eats where but if you're looking for a posh happenin spot to dine, this wouldn't exactly have the best vibes.
I think the biggest disappointment was the service. Though I'm sure she is nice lady, I felt like maybe she was overwhelmed because she seemed confused on just about everything. They were out of a tortellini dish and that's what my friend wanted to order so it's not rocket science that if you're out of one stuffed pasta, just replace it with another. My friend asked for the ravioli instead...shouldn't be that hard. The server acted like we were speaking martian. My friend was the first to order and as that whole bit was going down, I looked around at the rest of the table and you could just see the look of frustration on everyone's face...like for fuck's sake, this server is gonna be the death us. Bear in mind, many of us have worked in the industry so we know our shit and aren't usually overly critical. The check comes out and they charged my friends so much extra - like if you get a Caesar salad vs the house salad with your entree, there's an upcharge. Don't you think as a server, you would say something to your guest as a warning? She couldn't remember which wines we were drinking...it was just a clusterfuck and totally ruined the dining experience.
I ordered the steamed mussels and a side of the meatballs. The meatballs were cold...but the sauce was hot and the dish was hot. IDK if they just warmed up my food in the microwave or what, I didn't speak up because the server was already on my nerves and I didn't want to have to interact with her any more than necessary.
Another annoying thing is they don't do separate checks - the vibe when I saw that on the menu screaming at me was irritating. I get it. Split checks are so annoying, but guess what - so is your antiquated order taking system. She must not have a POS system to ring up on because the check came out and it was on the old school hand written checks. Seems like the restaurant owners aren't looking to get up with technology, but it's effecting the service and that needs to change ASAP.
Other than my meatballs being cold, the food is great which is why they get 2 stars. I really want to give it 3 but I don't think I'll come back unless I'm sitting at the bar, there are just other Italian options out there where service and food make for a better overall dining experience. Sorry Sal. Not into it.
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