NEVER use this company. I have been on the phone with them multiple times this week (after waiting at least 30 minutes on hold first) to try to get two packages that they have not delivered to me. The first they said was delivered 5 weeks ago, and they keep saying that they are going to do an investigation. After asking a bunch of questions I learned that means that they will go back to my apartment and try to find it, even after 5 weeks. The other is a prescription, claim to have put three tags on my door, but none have been there. They told me they would try to deliver to my apartments front office, they didn't.
HORRIBLE customer service that treats customers like they are liars or thief.