As far as fitness clubs go, the overall experience is not bad but pretty standard. The machines are relatively new and the good thing about this location is that sometimes it's not as packed as the Markville mall location. However, this might change as more people in the Markville location start to migrate here for the same reasons. I did not have a problem with it being packed until around 5:30pm when people start to get off work during the weekdays. Weekends generally is not bad.
Staff here is generally courteous and knowledgable. The changing rooms are clean in general. I do notice that the shower room floors tend to get oily. Never had an issue with running out of soap/conditioner.
Gym mates are respectful of one another. As this location is in a South Asian community, it is a very multicultural location. I did not experience the negative experience that some other yelpers experienced. Some people don't clean their equipment after use, but this is for sure not exclusive to this location. I did on occasion find missing weights on some of the equipments.