Want to like it but just can't handle the drive through or carry out experience. Seems like they would do better to keep all the prepared food in one spot to better indicate whether you're going get food quickly or have to wait 5, 10 or 15 minutes for it. Having "two kitchens" is en vogue to tell investors how you're going to handle higher volumes for web order/ drive through but it's a failure here.
Have given them several tries hoping it was growing pains but this last time they shorted me on half my order - only giving me the plate that was out. Shame one me for not checking before I left but this is the 4th or 5th disappointing experience too many.
Regarding the food...it's decent fast casual Ameri-Chinese style. Can get some healthy, tasty options. Really like a place serving steamed mixed veggies as a side but sometimes they are not even cooked.