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  • I live between the locations on Las Vegas Boulevard and Durango. This location is definitely my preferred choice. Setting: It's a sorts type of wing bar. I was seated promptly after arriving to a Tuesday bball game night with $0.60 wing special. Place was packed. As always, I order myself Garlic Parmesan and Honey BBQ and boyfriend orders the same along with Thai Curry. A basket of onion rings for appetizer. Not anything special, just hungry for any protein that will curb hunger. What was supposed to be a routine 10-15 minute wait became a 45min wait. The manager did rounds to each table about 20 minutes in and conversed with customers, greatly apologizing. He said one of the fryers was down and kitchen was insanely backed up. He explained that was even no excuse for the wait and that they'll take care of our wings. (I understand that it's not human error...they're doing the best they can!) Staff was sincere and working hard. Server consistently checked in on us and refilleddrinks. Overall: Food was ok. Onion rings were battered. Not breaded. Not really worth that long of a wait, but what got this place four stars was service. Service was attentive despite their backup and when the manager said they'll take care of our wings to apologize for the wait, he really meant it! All the wings that night were free of charge. One of few places where I know manager routinely does rounds with the customers' table. I don't even think other restaurants would try be so accommodating while you wait. Best bdubs in the valley for service
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