They're still a little shaky here after opening about a year ago. They're in a tough location for getting high quality employees. Their current staff was friendly and professional during my recent visit, but the service was slower than I've experienced at other Jersey Mike's locations. I'd give everyone a break for being new, and encourage them to get more comfortable with their jobs. And I'll offer some advice. If you're in HS or college, and this is your only work experience, don't treat it lightly. ROCK IT! There are many people like me that want to recruit for potential from retail spots. But you have to have your A game on every day. You never know what opportunities might be out there with your current employer, or your next one!