About: http://data.yelp.com/Review/id/xfZQTrDOjBt91zW0lyvEIQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I'm writing my first yelp review because of the great experience I had with Joy Machines. I brought in my 70's Sekine road bike for a tuneup with a half off groupon. The interior of the store is very cool. Hardwood floors, bike parts on the wall, awesome painting up above the register near the ceiling. I got back my bike from the tuneup and it looked great. They cleaned off the 20 year old Brooks saddle so well it looked new. The main reason why I brought the bike in was the gears did not shift very smoothly and the chain had a problem with falling off for no reason. It needed a tuneup bad. They ended up also putting on new wheels (desperately needed) and replacing the cabling. They called me first about whether I wanted this done and what choices I had as far as parts. And the tuneup was great... until the first time I rode my bike after I got it home. If there is a such thing as a BIKE CATASTROPHE it happened to me. I was riding to W. 25th to drink many alcoholic beverages but I didn't make it more than 3 blocks. I went to shift the bike and all of a sudden it felt like someone had put the brakes on full power. I almost wiped out in the middle of Franklin, thankfully the car behind me was very alert. Pull the bike off the road and see that the derailleur had come off and lodged itself totally in the back wheel. Like so hard that I couldn't get it out and had to carry my pride and joy home. UGH. So the next day I call Joy Machines and tell them about what happened. I do not know a lot about bikes and honestly didn't (and still don't) know if this issue was their fault. My gut tells me maybe, because what information I could find pointed to some part called the hangar being bent, or a screw not being put on properly. Like I said, I don't know, could have just been the time for it to take a dump in the middle of the road. The guys at Joy Machines told me to bring it in and they would take a look at it. A few hours later (same day) they called again to tell me it was ready to pick up. Turns out they repaired the bike including putting on a BRAND NEW derailleur all for free. I didn't even have to complain or demand satisfaction. Riding my bike around the neighborhood and it feels even better than it did after the initial tuneup. Fantastic. Every service based industry out there, take notes. THIS is good customer service. THIS is how you make a customer for life. THIS is how you get someone off of their ass to write their first Yelp review. Thank you so much Joy Machines, you have my gratitude and my business.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 121 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software