Called in my order this evening for 2-ten piece wings, gave them specific cooking instructions, got home to find half of my order wrong! Tried calling to speak to a manager and was put on hold for over 3 min. Called back and spoke to a woman who kept giving excuses as to why the manager couldn't come to the phone. I was on hold for over 20 minutes. I understand that they are busy but I am also a paying customer who's order was wrong!! Poor customer service