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  • 1st off, I've had nothing but problems with my 2012 Kia Optima & will never purchase a KIA again. As if car trouble wasn't enough of a hassle. This place will always waste your time & money. The 1st Time I came to this location for a safety recall, I was bombarded by salesmen, who offered me a great deal, & it turned out to be a scam & waste of time. I guess I didn't learn my lesson... I attempted making an appointment but no one in maintenance answered, someone in sales took a message & no one ever got back to me. So I decided to just walk in, because my check engine light was on & the issues perfectly matched with the safety recall. They told me they would check my vehicle out & so I proceeded to wait for almost an hour and a half only to be told that THEY HAD DONE NOTHING & that they were going to charge me $100 to simply run a diagnostic. ARE YOU EFFING KIDDING ME. Why not tell me this off the bat? How about you pay me for my time you just wasted?! Needless to say, I didn't give them anymore of my time, money, or energy and left. Please go anywhere else for your Kia issues. If in a market for a new vehicle, Kia isn't the answer and especially not from this place.
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