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  • The most inefficient transit system in America. Lately the buses have been 15 minutes or more late! It's too crowded and the buses run in long frequencies in rush hour. Instead of 15 minutes, they should try every 7 or 5. Because of constant schedule changes, you have to use the site to find out if the bus is late, on time, etc. Don't ever rely on Google Maps to give you arrival times. They seriously need to rethink how their buses run as well. For instance the LINK routes, are the smartest routes! They go super fast and only stop every 1 mile or so. If they had routes that did this every hour, and extended out to the west valley, they'd have it covered, instead of it being completely absent of service like it is now. The Camelback bus departs and arrives from 107th Avenue every weekday, however it doesn't need to, no one rides it out there. It should stop at 67th ave & 83rd ave usually and every hour it should head to Dysart at least (with it having 1 mile or more designated stops as well). It may have seemed like a good investment because of Dust Devil park and Camelback Ranch, but no one is going to ride it out there because the 101 is only a mile away! Also the Hayen/McKlintock bus is always off by 5-10 minutes of the routes it travels through. They should seriously adjust the schedule back at least 10 minutes. The Bell Rd bus seriously needs to run in higher frequency! They have no love for North Phoenix at all! I have no clue why 19th Avenue goes all the way out to Pinnacle Peak. Went all the way out there for a job once, but there were only a few passengers besides myself. I think all the North-Southbound buses would be good if they went a mile or less north of the 101. Very few east-west routes run to or past the 101. I think VM should work on attracting commuters that in these areas. At least expand the Express and Rapid buses to reach them! I wish that they refused people who defecated themselves and decide to go somewhere. Where are the standards? I understand it's public transit, but you're losing out passengers! They really need to get new buses. Sooner or later they will completely break down. I already experienced a few breakdowns this year, and it's not looking good for most of your routes. Another con is that the buses don't run late at all. Some routes end at 7, some at 10. I think the earliest it should end would be at 11. Valley Metro you have a lot of issues. But hey it's transit. We can only hope that bureaucracy gets innovative and competitive.
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