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| - LINE UP
Ridiculous wait at 1:30pm. 20 minutes from the time I got in line to when I received my order. Everything is made to order, but I don't see why they can't make 2 or 3 orders of something at once in the wok when several people are waiting for the same thing. It wasn't a long wait because they are busy, it is because they are slow and disorganized.
It is rather hot standing in line. I think their hoods are not strong enough to pull away the heat.
ALLERGY ALERT
I told them specifically that I have a shrimp food allergy. I did not get sick, and the cashier went over any seafood ingredients in the dish, but I questioned the person plating my food again since I watched the same wok just being rinsed (not washed with soap) in between food orders. They could very well have one of the two woks dedicated to shellfish, but I want extreme allergy sufferers to be aware there is much higher risk here.
FOOD
Bacon kimchee fried rice. I loved it. At first it just tasted like oil that was heated to high in a wok (you know like most food court chow mein), but then the flavors came through and I was hooked. It was enough to be my entire lunch. Sprinkled with edamame beans. Though I can't figure out what pork product they were using because it wasn't bacon since there was no fat on it. It was clearly cured pork because of the pink color but it wasn't ham. Mmmmm. Mystery pork product.
I got their house made ginger lemonade. Dang, that's a lot of fresh ginger. I love fresh ginger but I think most people will find it too strong/sharp. It was not too sweet, but it was not cold enough. I hate their skinny coffee straws that sit in a box for everyone to put their paws on. I hope they'll get a proper straw dispenser with fatter straws that don't get clogged with ginger pulp.
Cost me $12 for the ginger lemonade and bacon kimchee fried rice. That's alot for rice with so little protein!
They have combo options where you can add any side and beverage to just about anything. I think sides are apple slaw, spring rolls, edamame... They had a special to add on a California Roll for $1-2
Mostly Japanese food, but they have Vietnamese Pho and few Korean items. They ave few fusion dishes.
HANDICAP ACCESSIBLE
There is annoying switchback line up with ropes in the mall's food court which will frustrate those with mobility issues or wheelchairs. Their cash register and most of their tray line are high, so it might be hard to communicate. The pick up station at the end is very low though so little people and wheelchairs can easily pick up their own order.
The mall is well equipped with escalators and elevators to this lower level. It is flat leading up to all eateries in this massive food court. Plenty of seating where chairs pull out to accommodate wheelchairs and walkers. They have washable plates and cutlery at this food court, so you have to take your tray to a station where mall staff scrape then wash it. Unfortunately, these stations are VERY tall and I doubt someone in a wheelchair could pass their tray up to this cleaning counter.
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