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  • Before I start, I am well aware that I am firmly outside the target demographic for this salon. I'm white, I have naturally curly hair that I wear short, and I really don't like to fuss with it too much. I came in with a low-maintenance style that I liked, and my main issue was that my hair had grown out too much and needed to be neatened and thinned with some of the length removed. First, the positives: I really liked the online booking system. The salon is a great location (close to the subway and such) and looks nice. The staff were very polite and accommodating. The hair wash was pretty good. When a piece of hair near my face grew in funny a few weeks later, they fixed it immediately and for free. I had paid extra for the most senior stylist, noting that the website specifically said that they spoke the best English. I still felt that there was a language barrier and this was very frustrating, considering this was one of the main reasons why I had paid extra. I don't remember who worked on me, but she seemed to misunderstand that I didn't want it too short, because I had specifically said "not very short" and the first thing she did was to type "very short hair curly" into Google Images to help pick a style. The cut was done very quickly. The hairdresser repeatedly suggested that I might want to blow-dry my hair at home despite me saying that I wasn't interested in that kind of maintenance, and that I only wear my hair naturally. She was willing to cut off more length at my request, but seemed to be very conservative in the amount she removed. I guess it's because you can always cut off more. In any event, my hair looked nice right after, but after sleeping on it for a week and washing it, I realized it was still too long and had too much volume. I couldn't wait to get another haircut. I normally get one every 4-6 weeks and I could barely stand this one a month after. On top of that, I found it to be VERY overpriced for what I got - about $75 all in. Not worth it in the least. Again, I know I'm not their target audience, but I hope this review helps someone if they're on the fence.
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