When my significant other and I moved down the road from the diner a year and a half ago we visited frequently. In fact, we were greeted as Saturday morning regulars and often brought family and friends. Unfortunately, the last time we ordered take away we sat up front for 20 minutes before they realized our food had been sitting up there all along. We were willing to give them another chance and they next time we ordered take away the SAME THING happened. We waited 15-20 minutes only to find out "oops it's been here this whole time"...when we got home the fries and food were soggy and cold. We've also noticed a significant increase in their pricing and pay $20-30 for a two person lunch without drinks-ouch! A few weeks have gone by and I called today to place a pick up order...with high hopes that there's no way something could go wrong again. When I asked my options for sides I was told "all of the sides are available"...still upset and unresolved from the last two orders I decided to hang up and wipe my hands of this place. We will not be returning due to the steep decline in customer service and incline in pricing.