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  • I had an appointment on 10th January 2018. When I went for my appointment at 10am they said I need to come back around 12pm. This is not my first visit to the salon ,am being goin there for last 7 years. So I picked a light brown color for my hair . I went for the institute level so ofcourse they need to consult with their instructor. When I first called they said it's gonna be around $42.00. So the long story short my hair didn't come the color I wanted to get ,it came out orangy. Instructor probably didn't know what she's doing ,very unprofessional. Am so disappointed. When I went to pay they said my bill is $122 ,so I told the cashier makes no sense my bill came so much & I have really short hair. I came here so many times to blonde my hair & I never paid this much money before ,so I asked her if she can go through it & see herself. She didn't want to do it & she was goin on & on about how outside salons are more expensive & I got a very good deal. She didn't bother to let me speak.So I told her if I needed to pay that much money I would have gone to the instructor rather than the institute level. Does it make sense? When I washed my hair it came out totally different color which I wasn't expecting like more orangy & very much disappointed with the service they gave me. I totally regret goin out there as they totally destroyed my hair.
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