They called and cancelled my appointment the day before they were supposed to clean. Ugh. They said the person who was supposed to do the job had a car accident. I understand things like this happen, but they offered to reschedule on Sunday? I'm getting the house cleaned on Friday because I am having company over the weekend, so they've really thrown a wrench in my plans. Won't try again.
5/18/15 update: Responded to Reginne, no answer to my messages. Can't trust this business. I suggest KIMBERLY'S KLEANING if you're on the east side of the city.