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  • I would not recommend this company to anyone. They are basically a scam artist. My car was stolen from me and when it was recovered my insurance company recommended this stupid place. I trusted my insurance company that they knew what was best for my car. Before my car was towed here, I went to examine the damages at tow yard the police had it towed to. My car was in excellent condition it just needed to be rekeyed since the keys were stolen. But when I got to Sands Collision Center my car was no longer in perfect condition and it was over 3 to $4,000 worth of damages including a hanging bumper which was not hanging hours before. It look like they took a bat to my car. I advise Ken at that time that my car did not look like this when I saw it hours ago. Ken claim this is how it arrive to them which I know that is not true. They also claim my windshield was cracked and needed repair. I have a special tint on my front window which had a warranty from the shop that installed the tint and window. Ken fixed the windshield but didnt replace the special tint which is for a skin problem. I asked him about that and all he said was call my insurance company. No Ken im calling you since you replaced it without the tint that im sure you saw before you removed the window. Once car was fixed they then force me to pay them $1,000 to get my car back from them. Once I receive my car within 2 hours it broke down. I had to have the car towed to my home and catch a uber home. I contacted Ken and explain that my car is no longer working, Ken then had my vehicle towed back to the shop. My car has been there now for over a week and I have called every other day for an update on my vehicle. The receptionist is very rude and claimed that he is in a meeting every single day. He never returns my calls. I would not recommend this place to anyone!! Run far away if your insurance company recommend Sands Collision Center.
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