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  • Rip-Off! Out of date equipment, overpriced, rude members, completely unresponsive management. Do not get stuck in this trap. ***Updated!**** The owner of Pinnacle has left my review a comment and I would like to address his response: It's great that a current club member can post a public complaint on Yelp and get a response from the club's owner, but having written letters, and placed multiple phone calls to account reps, one cannot get said response - as I noted above in my original review. He has also neglected to respond to the key issues I've listed in my review, and simply dismissed my opinion, stating I must have an ulterior motive?!? (What a silly little gym memember I am, I don't even know what I am talking about!) - join this gym, and that is just how you will be treated too. All I expect from my $115/mo is a modern, clean friendly, and honestly priced place to work out. To help all understand why my review says what it does, I figured I'd elaborate. Unless you have not tried new cardio equipment since the 1990's, you will be happy with the limited selection this club has. If that is you - strap on your sweat bands, hightop reebocks, and leg warmers...you'll fit right in. If you comparison shop, you WILL find more modern clubs, at better prices in the Fitchburg area. (which I cannot wait to join!)
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