Unfortunately this was not the experience one expects when paying 6 figures to a business owner. The sales team should be reminded that Mercedes markets to individuals who expect service parallel with the price point of their vehicles. While viewing a vehicle I heard a salesman voice his opinion to a customer saying " what do you expect it's a used vehicle", I looked over to see the USED vehicle was $64K. After the finance adviser wouldn't take no for Hendrick's Protection Plan, I walked out. I received 14 phone calls from the dealership, but as a business owner, I can't support those practices.