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| - My boyfriend and I decided to have our weekly "cheat meal" at Humble Pie last Saturday night 3/15 after I had received a flyer for one free pizza at work. I had eaten at another location once before so I was looking forward to our dinner. We arrived Saturday night, hungry as can be, around 8 pm. There were many tables available both inside and out and we patiently waited for the hostess to arrive to seat us. It took her a minute to get to the front but that is understandable when there is only one hostess working; she greeted us and we asked to sit at an outside table. The patio was a good size and there were probably 3 other tables sat outside when we arrived. We excitedly looked over the menu, chatted about our day, picked out 2 appetizers and 2 pizzas and waited. the waitress that was taking care of the outside tables had been out about 3 times bringing food, checking on her existing tables, busing empty tables, but not once even glancing in our direction. She had more that enough chances to even extend an "I will be right with you guys!" but nothing. I had spent years myself in the service industry so customer service is HUGE with me, and I understand what its like to be "in the weeds" busy, but still, you have to acknowledge your table ASAP! I'm not fussy because I get it, but it got to the point where I actually said, did they forget about us? At this point, I decided whatever I'll just go out let someone know we need help. I politely approached the bar where the hostess was at this time, and said, excuse me...? No one has been over to help us yet. She stands there expressionless and says "ok." No urgency whatsoever. Luckily the bartender overheard and said he would be right out to help us. So back at the table the bartender apologizes that our waitress is very busy and he will get us started for her. In my head I'm rolling my eyes because she had plenty of chances to greet us, but what can you do, I'm not going to let it ruin our dinner. We go ahead and place our whole order with the bartender and he quickly has our drinks out and our order placed. The two appetizers came out right away, and were delicious! We had the cheesy bread and a pretzel.After they arrived we realized we didn't have silverware. So I again got up, went to the bar, and asked for silverware. Feel like I should get paid I've been working so much at this dinner! We also ordered a pepperoni pizza and the buffalo chicken pizza; both were awesome! So we finished up and we pretty satisfied with the quality of the food, our server came out to wrap things up and offered dessert on him to make up for our wait if we saved room; which we gladly accepted. We had the pizza cookie desert and it was so good! I would go back just for that! So after all was said and done, the food was good, the bartender saved the day with that desert, and we will probably visit Humble Pie again.
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