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  • A few days ago, I ordered a pizza online and picked it up from this location. When I was given the receipt & asked to sign, I noticed that instead of the usual blank tip line (where you can add a tip if you want to), the cashier had already added a $5 tip on the computer before printing out the receipt. I asked her what was going on because that's never happened before, at this location (with other cashiers) or any other Pizza Hut location I've been to lately and this woman tried to act like she had no idea how the $5 tip appeared on the receipt. I explained to her that the reason I pick-up my pizza is so I don't have to leave a tip and told her to issue a $5 refund immediately. She did. However, this experience left a bad taste in my mouth and I will no longer go to this location. It's sad that people try to steal your money if they think they can get away with it. Had I not checked the receipt before signing, I never would have noticed what she did. And I know it was this woman who entered the $5 tip on the computer before printing it since I've been to this location before and usually, the tip line is blank so you can add a tip if you want to. I guess some cashiers think customers are in a rush and won't notice the added tip until it's too late. Always check the receipt before signing and leaving. I won't be going back to this location. Dishonest cashier and the pizza was average at best, with the woman forgetting to add BBQ sauce. I had ordered only 1 pizza....how hard is it to get the order right?
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