I've always had great service here. My daughter had her makeup done by Sway and it was gorgeous. The facials are the best in town and massage is wonderful too. I've used a few of the hairstylists and all except 1 was great. The one was so rude I actually walked out of the appointment and left. I do use waxing services a few times per year and only had 1 issue in 15 years. Great place. My only drawback is price. They get very expensive but for some services it's worth it...others like nails and hair not so much.