The chocolate chip cookie was good when served warm, but the ice cream was disappointing. The cookies and cream had chocolate sauce and was still rather bland. I also tried the royal caramel swirl, and it seemed a little like ice milk. The service was below average although I was a little bummed that he scooped my ice cream and left it sitting while he warmed up my cookie. (Then he also left my ice cream sitting there and went in the back while one of the other employees leaned over it.)