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  • Found the Hotel on Hotel.com, we decided to go to Concord Mills Mall stay the night and then do something the next day. We checked in and everything seemed fine at first. We went to our room and hit the pool. It is on the smaller side but it's the right size for the kids and us. The water was beyond cold, didn't stop us. We noticed the tile work was really needing some attention and saw a lot of rust spots around the pool and equipment. The pool towels were also very low, just enough for us at least. My wife and I hit the hot tub and found sand all along the bottom of it. Never have I seen such a thing in an indoor pool. Like someone played beach volleyball and it the hot tub. We got out of the pool and headed to our room. One positive was the AC we were able to make the room nice and cool. Go to out the kids in the shower and the tub plug was down, thank goodness the water was brown. I let it run for several minutes and it finally cleared up. I was upset we booked the room for 4 people and only had three towels. We find a place to eat on Yelp and headed out. I stopped by the desk and said something about the water and the lady said they had water issues recently, and you just needed to let it run. Would been nice to know during check in. Came back from dinner and decided to call it an early night 9. Get the kids down and next thing you know BOOM, BOOM, BOOM. Kids running up and down the halls. We couldn't see any on our floor it was coming from up stairs. It went on until around 11. Never heard so much noise in a hotel. You can hear the folks talking next door and at 3 am the drunks in the parking lot. Next morning we got up and headed to breakfast. I wasn't aware scrambled eggs came in a soup format but there they were. Even my wife who likes scrambled eggs on the soft side said they were way to watery. They had bacon, ham, potatoes, waffles, and your normal cereal and such. I told the lady during check out about the noise and she said that she was aware of a large group of kids and didn't think they had enough adults for them all. I told her I was very disappointed with my stay.
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