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  • New Year...time to get the eyes checked. I can walk to this location, I can set my appointment online and I can get my exam taken care of for $10. Friday morning, 9:50 AM, I arrived for my appointment. On parking and walking in, I gave my name to front desk chickie. She handed me various paperwork. I sat and answered questions. 10 AM, I brought the completed paperwork to the desk. Before I got back to the chair, I was being called. The lady I came to discover was the salesperson gestured for me to join her. She brought me to the observation room, had me look into a computer, asked a few questions and left. Dr. Kesner, one of several docs available onsite, opened the door and came in. He introduced himself, asked if my holidays had been good, and asked if I was ready to start. He explained what the computer had read, and asked if I had any special needs or requests. I handed him my glasses, which weigh all of 7 grams ( 1/4 of an ounce) and told him my frames needed to be as close to the same weight or lighter. I have no bridge in my nose (steering wheels and noses don't mix) and these are the only pair light enough to sit on my nose and not slip down. We looked through various lenses at different eye charts and then the dread pupil dialation. Drops went in, then looking at lights while doc stared at the back of the eye. Conversation about what happened to the left eye (same accident) and how everything looked on the back of my eye. After, doc suggested I get nonglare coating on my next pair of glasses. He handed me off to Saleslady, who walked with me to a station near the glasses. I handed my glasses over and told her the same thing I told the doc. She presented me with 3 pair of frames, 2 heavier than I wanted, and one that was the same weight. Pricing all three out, the heavier frames were about $100 less than the lightest. Between polycarbonate lenses and UV tint, after my benefit from the insurance, I was looking at $300 for a pair of glasses. As Saleslady presented the numbers, she must have seen my face change. Her tone went from 'we've got just what you want' to 'don't tell me you are not buying' before I could say thank you, but I will be purchasing at another location. Doc was outstanding, very satisfied with that part of the visit. The sales side...well...it is probably commission based, so those folks are going to push everything they can sell toward anyone who they get to push it at. Hearing the change in the tone of the Saleslady's voice was kind of harsh. I will go back for my eye exams...and I will go to Costco for affordable frames and lenses. Granted, Costco does not have 1 hour service...but for 1/3 the price of 20/20, I can wear my old ones until the new ones arrive.
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