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| - The food here is great, I love everything that I've tried. It's a good atmosphere to hang out with friends or to watch a game and have a drink.
The unfortunate part of this place is the service. One time I went with two friends on a busy night and no tables were available. One server took our name and said it would be just a few minutes. 45 minutes later after nobody waiting for a table was getting seated, we left - people were coming over from the bar to stand at dirty tables and wait for them to get cleaned so they could sit down.
Another time we had a server take our drink order and not come back over for 20 minutes. The bartender eventually brought us our drinks and took our food order, then went to find the server. The server came over and said "OMG I am so sorry! I forgot I was waiting on you! I promise I won't forget about you again." Another time, my friend and I were waiting for the server to take our checks so we could leave. There were only 2 other tables in the restaurant, yet she disappeared for almost half an hour before finally coming back over to us.
Don't get me wrong, I have been here and had good service before, even when it's busy, but I'm not a fan of having poor service just as often. In addition, the food always seems to take a long time to come out, anywhere between 30-45 minutes on a normal night.
Unfortunately, this is one of the best options in the area, so I still go back. The Rivertowne in Monroeville was much better and more organized!
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