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| - I could never recommend the services of Regency Mortuary, the facility that handled the remains of my mother who was found dead at her home in January 2017 under what appears to be suspicious circumstances. All of her valuables and family heirlooms had been removed from her home by the time I learned of her death from a neighbor who took the initiative to contact me with the indication things did not appear right at her home. I learned the remains of my mother were cremated four days after her body was discovered by Regency Mortuary without notification or discussion with me or any of our many biological family members. Pursuant my inquiry, I was told by an agent of Regency Mortuary the cremation was purportedly authorized by the husband of my mother and/or his daughter and did not provide me with information regarding the whereabouts of her remains. This woman had been estranged from my mother and her husband for many years, has no biological connection to my mother, had spent minimal time around my mother, has a record of abuse, and is a woman whom my mother claimed she did not trust. According to public records, Regency Mortuary is currently owned by John and Phil Perkes. I contacted Phil for additional information and explained that my mother died under suspicious circumstances. I made it very clear that I did not intend to hold Regency Mortuary accountable for the manner in which her remains were handled and that the purpose of my call was to seek information not provided to us. Phil provided me with little information other than to rudely claim Regency Mortuary was covered [legally] after having received authorization to cremate her body. He then abruptly ended the call with the remark that he would not speak with me further and that additional communications would be handled by legal counsel. I question why this Mortuary would hastily cremate her body without qualifying the reason for the urgency for doing so, particularly when there was no announcement, service planned, or communication with biological family members. My mother had lived in the Phoenix Metro area since 1960 and certainly had many friends and family. Why did Phil not consider the manner in which her cremation was ordered as unusual and worthy of further inquiry on his part? I am of the opinion an experienced facility would have recognized the possibility of an agenda and take the initiative to contact a biological family member. A simple Internet search would have revealed that I am her biological daughter along with my contact information. A telephone call offering condolences would have taken little time and effort on his part. I would have been very appreciative and grateful, as would our family, to know of her death prior to cremation. Our hearts will be forever broken over her death and that we were provided no opportunity to pay our last respects.
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